FAQ
Payment
Are there any extra fees that I will have to pay on top of the listed price?
No, we do not charge any extra fees or fuel surcharges. The listed price is the price you pay. Including tax.
Should I print a receipt to show the tour guide?
It is not required because we understand that you may not have a printer handy when you're travelling so it is not necessary to have a printed copy. However, we require that you show ID upon your reservation and also the order that is immediately emailed to you after you make your reservation.
How much does it cost to do a private tour?
Please contact us to get the latest information on your desired trip. Private tours are listed with the price on the website.
What if I cancel the tour and how can I cancel the tour?
You can cancel the tour up to 24h prior to the tour and get 100% refund. To cancel the tour you don't need any reason, you can send us an email and within the day get a full refund.
